About Us

Welcome to UIA Insurance Advisors!


We are a family-owned health insurance agency established in 1983. With over 100-years of combined experience, we strive to earn trust and respect within the community and insurance industry.


We are advisors who recognize that everyone has difference insurance needs. Our team is committed to having deep knowledge and expertise in:

At UIA, we foster deep relationships in the community and long-term affiliations with high-quality benefit providers. Our team is committed to providing unequaled service in managing health, life, dental and disability insurance for a range of businesses and individuals.

Your Visit with a UIA

We Invest in the Community

Our initial conversation starts by asking questions and listening to you needs and concerns. We provide resources and educate you on all option available. Together, we identify a plan that works best for you. We always make sure to speak in understandable terms throughout the process, as insurance jargon can be confusing. Our approach allows you to make informed decisions when comparing benefits and carriers.

Schedule a meeting with a UIA Advisor

Our team believes in reinvesting in Appleton area

non-profits. We select organizations with missions to help people in crisis, small businesses, and our furry friends who deserve a voice.

We are proud active members of:

Meet Your Advisors

Pam Utpadel

President & Client Advisor

As the company president, Pam is an experienced agency advisor who has worked in the industry since 1986. She acquired ownership of the Employee Benefits Division of her father's company, Universal Insurance in 2008 and has since expanded her business. Pam primarily works in Employee Benefit and Medicare lines. In her free time she enjoys decorating, traveling, and spending time with family & her treasured pets at her lake home. 

Chris Utpadel

Vice President & Client Advisor

Chris joined his wife, Pam, and the UIA team in 2018. Previously, he owned his own business for 20+ years. Chris is a licensed agency advisor serving our Individual and Medicare clients. When he is not at work, you can find Chris at his lake house. He enjoys relaxing by the water, boating with his family, and scuba-diving while on vacation.

Maudie Gasman

Medicare Client Advisor

Maudie has been in the insurance industry for 30 years. She spent the first 15 years in customer service and claim processing. The next 15 years were spent as an independent agent offering Health, Life, and Medicare products. Maudie merged her Medicare business with UIA in 2017. She enjoys gardening, spending time with friends and her three grand kids in her free time.

Shawn Sornson

Group Client Advisor

 As Group Account Manager, Shawn has been with UIA for 5 years. She has the pleasure of working with  many business owners, HR managers and hard-working employees within the Fox Valley and other areas of Wisconsin. Shawn makes an effort to provide exceptional service to her group partners. Her hobbies include reading, DIY crafts, working in the yard, and spending time on the Harley with her husband.

Jen Kitzman

Administrative Professional

Jen is our office administrator and has been with the company for 3 years. She is the first contact our clients see when they come to the office or hear on the phone. Jen wears many hats in our office by supporting the Group, Medicare and Individual agents. In her free time, she enjoys volunteering with her therapy dogs (Hamilton & Watson), spending time with friends & family, and cupcake baking. 

Mackenzie Utpadel

Marketing Manager & Client Advisor

Mackenzie started with the company in August 2019 and works with our Medicare and Individual clients. She is also responsible for our marketing efforts, as she received a marketing degree from UW-Oshkosh. She has since become licensed as a Health and Life Insurance agent. She enjoys traveling, cooking, walks with her golden retriever (Lucy), and spending weekends up north.

1151 Oneida St. Menasha, WI 54952

(920) 215-4995 | admin@uiadvisors.com

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Mon: 8:00am - 4:00pm

Tues: 8:00am - 4:00pm

Wed: 8:00am - 4:00pm

Thur: 8:00am - 4:00 pm

Fri: 8:00 am - 3:00pm

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