Meet your team
President & Agent
Our president, Pam Utpadel, is an insurance expert and has worked in the industry since 1986. Pam acquired ownership of the Employee Benefits Division of her father's company, Universal Insurance, in 2008 and changed the name to UIA Health Insurance. Pam primarily works in Employee Benefit and Medicare lines of insurance. In her free time she enjoys decorating, boating, traveling, and spending time with family & her treasured pets at her lake home.
Vice President & Agent
Chris Utpadel joined the UIA team in 2018. Previously he owned his own business for 20+ years. Chris is a licensed agent serving our Individual and Medicare clients. He is also the Vice President of Operations. When he is not at work, you can find Chris at his lake house. He enjoys relaxing by the water and boating with his family. He also is enjoys scuba-diving when on vacation.
Maudie has been in the insurance industry for 30 years. She spent the first 15 years in customer service and claim processing for several insurance companies. The next 15 years were spent as an independent agent offering Health, Life, and Medicare products. Maudie enjoys gardening, spending time with friends and her three grandkids in her free time.
Group Account Manager
As Group Account Manager, Shawn has been with UIA for 4 years. She has the pleasure of working with many business owners, HR managers and hard-working employees within the Fox Valley and other areas of Wisconsin. Shawn makes an effort to provide exceptional service to her group partners. Her hobbies include reading, DIY crafts, working in the yard, and spending time on the Harley with her husband.
Jen is our Administrative Professional and has been with the company for 2 years. She is the first contact our clients see when they come to the office, or hear on the phone. Jen wears many hats in our office by supporting the Group, Medicare and Individual agents. In her free time, Jen enjoys volunteering with her therapy dogs Hamilton & Watson, spending time with friends & family, and cupcake baking.
Marketing Manager & Agent
Mackenzie started with our company this past summer and works with our Medicare and Individual clients. She is also responsible for our marketing efforts. She is a graduate of UW-Oshkosh where she received her BBA and has since become licensed as a Health and Life Insurance agent. She enjoys traveling, cooking, and spending her weekends up north.